Team managers have to adopt new strategies to ensure this happens regularly. For natural bonds to form within the team, physical presence is crucial. This seldom bars new joinees from experiencing the chemistry in a team. When communication becomes remote, most conversations are either deliberate or planned. Each of these steps involve body language analysis. They should also be able to physically participate in conversations, meetings and meet fellow colleagues in person. NVC plays a huge role in how these individuals are accepted and made to feel comfortable. Team managers need to dedicate the right type of time and effort into onboarding them. The minute a new employee joins an organisation s/he needs to get a feel of the work, team and organisational culture. How does it impact work, work morale, team cohesion, affect attrition rates in an organisation? Your stress and emotions might not be read or understood by loved ones, and this can cause long term health and happiness issues.
Not just corporates, even individuals might lose out on precious relations built over time if the quality of communication deteriorates, which is bound to happen if the NVC bit is missing. This has larger repercussions in the corporate and commercial worlds: deals not closing, revenue getting lost, teams wasting time on redoing stuff, projects not getting delivered on time, companies needing to rehire and retrain employees constantly as most workers, lacking the feel of a connection, leave the company and so on. Lots of research papers have quantified how much money is wasted by corporates when there is miscommunication. Misunderstandings can be created when we are unable to understand the context of someone's words. In an era of social distancing and rising focus on technology and remote working, where we prefer to either write to people, speak over the telephone, conduct video calls (a lot of times with the video off) or speak with masks on, nonverbal communication gets lost in varying degrees depending on which modes of communication we choose. Our expressions might sometimes be culture-dependent but our need for NVC runs across the human race. What's more interesting is that those who are sophisticated or evolved, too, depend on NVC just as much. Most of us know that people with less developed language require body language.
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If we could understand people's thoughts, feelings or intentions while they speak we can either prepare for what to expect, what to elaborate on or cut short, how to follow up, whom to get in touch with, and so much more.Įven urban folks who might not have a highly developed language, communicate a lot through their non-verbal signals. How does the lack of non-verbal communication affect us while holding a conversation, interacting and communicating?Īs social animals, 50 per cent or more of an individual’s focus during an entire interaction is on nonverbal communication (NVC) – how someone is saying what they are saying. In conversation with Khyati Bhatt, founder and CEO of Simply Body Talk (specializing in non-verbal communication), Firstpost’s Nandini Paul tries to decode the impact of limited face-to-face interaction on our social and work lives. Which brings us to walking the tight rope of half conversations. The intensity of someone’s interest, enthusiasm, disinterest or discontent becomes difficult to decipher when one tenet of communication is completely taken out of the equation. The same applies to hand gestures and body stance. A side glance, an eye-roll, a wink or a frown seldom go unnoticed.
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They say eyes are the windows to the soul. This was because verbal and non-verbal communication were previously equal participants in the dialogue.īut in these times of video-conferences and masked faces, non-verbal communication has taken a backseat.īe it in an office setting, in school or anywhere else, reading body language and gestures comes naturally to human beings.
You’re far from the only one if you think they were fuller and more holistic. Remember conversations prior to the COVID-19 pandemic?